About Wess Walters, MBA

For over 15 years Wess has studied extreme customer service in the hospitality, freight, restaurant, retail, healthcare  and entertainment industries at some of the most recognizable brand such as Marriott, The Ritz-Carlton, Emory Healthcare, Sheraton, Walgreens, Hyatt, UPS, Darden restaurants and Turner Broadcasting.  His research has revealed the secrets that make these brands successful and he shares these findings to his followers.  

Want my professional help enhancing your Customer Experience?

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