Ensure Success Before the Upsell
We recently bought a used car for our family. It had built-in satellite radio. This intrigued us as we haven’t had a car with this feature before. I was excited to try out the new satellite service and see it was something we’d like to enjoy. The radio company sent us paperwork in the mail describing all the amazing channels we’d have access too and extolling the greatness of their service. However, there was nothing on how to actually get the satellite radio working in our c