5 Reasons Why You Should Invest in Improving Customer Experience
There are two things that every business wants: more customers and less red ink on the balance sheet. Unfortunately those 2 things are...
5 SHOCKING STATS ON BAD CUSTOMER EXPERIENCE
Earlier this year the world was shocked by a graphic video of David Dao, a Kentucky man, who was dragged off a United Flight, his face...
Customer Service Tips for Your Small Business
As part of last year's Dreamforce, Alex Bard, SVP and GM of Salesforce Service Cloud and Desk.com joined a panel aimed at best practices...