Undercover Customer Experience (UCX) #2 Retail. Pt 1 of 2
In this UCX (Undercover Customer Experience) Wess procrastinated and waited until the day before Valentines day to make his valentines...
UCX (Undercover Customer Experience) Grocery store.
In this UCX (Undercover Customer Experience) Wess visits a popular supermarket chain. During the visit Wess ask 2 associates for...
Introduction to the 12 months of CX (Customer Experience).
In this video Wess introduces the 12 months of Customer Experience for 2019. This initiative will focus on one CX (Customer Experience)...