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      Wess Walters & Associates

      A Teachable Moment For All Service Based Businesses

      A Teachable Moment For All Service Based Businesses

      3 simple ways to get more loyalty and commitment out of your employees.

      3 simple ways to get more loyalty and commitment out of your employees.

      How to begin crafting an Awesome Customer eXperience

      How to begin crafting an Awesome Customer eXperience

      The Free Prize Inside

      The Free Prize Inside

      How Packaging Affects The Customers eXperience

      How Packaging Affects The Customers eXperience

      U.S. companies lose more than $62 billion annually due to poor customer service.-Newvoicemedia.com

      U.S. companies lose more than $62 billion annually due to poor customer service.-Newvoicemedia.com

      The 3 R’s for business success

      The 3 R’s for business success

      Your Customer eXperience Thermometer

      Your Customer eXperience Thermometer

      Undercover Customer Experience (UCX) #2 Retail. Pt 2 of 2.  THE VERY FIRST COMPANY TO RECEIVE 5 GEMS

      Undercover Customer Experience (UCX) #2 Retail. Pt 2 of 2. THE VERY FIRST COMPANY TO RECEIVE 5 GEMS

      In this UCX (Undercover Customer Experience) Wess procrastinated and waited until the day before Valentines day to make his valentines...
      Six Ways to Get Million-Dollar Feedback from Your Customers

      Six Ways to Get Million-Dollar Feedback from Your Customers

      Customer feedback is vitally important to organizations of all kinds. It gives you direct knowledge about what your customers want from...
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      Recent Posts 

      Ask Me Anything Friday

      How Customer eXperience Pushed This Economy Brand To Global Domination.

      Not Open For Feedback :(

      How To Fix Culture of Mediocrity

      Always Being In Character!

      BACK TO THE BASICS

      Its Time to Review Your View On Reviews

      Ask Me Anything Friday

      How To Start, Stabilize and Scale Any Business

      Black History Month Kickoff-TOP 7 COMPLAINTS OF BLACK BUSINESSES & How to fix them

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